Shipping & Delivery
Shipping within Australia is sent via TNT Couriers with goods being dispatched within 24 hours of production. Goods are sent Road Express which is generally an overnight service within Victoria and Sydney CBD. For WA freight please allow 5 working days. Orders are ONLY shipped during weekdays (Monday-Friday).
Delivery costs for an order is governed by the current TNT delivery charges. The delivery system and rates may change at any time. We will endeavour to upgrade our system to ensure these rates are kept accurate . An approximate quotation for freight can be given if required but an accurate quotation can be given once the order is placed.
You will be emailed notification when your order has been shipped, so that you are aware of the progress of your order. You can also track your order online.
Orders can be shipped to your home, work or any other physical address excluding PO Boxes.
As a signature is required upon delivery you must ensure that there is somebody present to accept the delivery. If nobody is available a card will be left with a number that can be called and and alternative delivery time and date will be arranged.
AFTER BAGS only ships to addresses in Australia and does not ship internationally.
Insurance is not included in the freight charges unless requested upon confirmation of order. This will be an additional cost and can be quoted upon request.
If the goods are broken or damaged and cannot be used, please email us a photo and we will replace the products and re-send at no charge.
Returns and Replacements
Please make your selection carefully as we cannot accept any returns and will not offer replacement if you have accidentally chosen the wrong product. Refunds will be offered for all goods with faults or defects as required by Australian consumer law.
We offer a 100% delivery quality guarantee on all our AFTER BAGS products. If something in your order arrives broken, leaking, or damaged, please take a photo of it in its packaging. Then email us the image and we will arrange replacement product at no charge. Alternatively, we'll arrange for a store credit for you - whichever you prefer.